For the most current production schedule, please read our Current Production Schedule.

Once we receive your order and payment, we can usually have a proof via e-mail within approximately 24 hours (M-F). If there are any changes, we will make them and repeat the proofing process.

We will have your cards in the mail 2-3 days after approval. If you have noted a special request we will notify you of any change to that timeline.

What if I don’t like how my photo looks in the design?

We’re happy to show you another proof with a new photo. Simply attach it to an e-mail to us. We will never complete your order without your written approval. If for any reason you decide you’d like to cancel your order after seeing your proof, you will receive a full refund.

MSN Hotmail and Windows Live e-mail users can send full-sized photos. Click Attach, and then click Files on the menu. If you click “attach” “photos” your pictures will be reduced in size so they are at most 600 pixels wide or tall, and can be more easily viewed online, but will not print the best they can.

Always send the largest, unedited version of your photo that is available. You may note special requests to convert to sepia or black and white in the text area of the order form.

Please note that many e-mail servers have a size limit. If you would like to send multiple photos at once, we suggest you stuffit or zip them and use a free file sending service like YouSendIt.

For Hotmail and MSN e-mail users, to send full-sized pictures with a new message, click Attach, and then click Files on the menu. If you click “attach” “photos” your pictures will be reduced in size so they are at most 600 pixels wide or tall, and can be more easily viewed online.