Scrapless Press offers both Overnight and 2 Day Express shipping via FedEx. Here are some important points to remember when considering expedited shipping.

Expedited shipping guarantees delivery of your package, one or two business days after the ship date, but does not affect proofing and production times. Business days are common measurements in companies with time-sensitive services. As an example, when sending a package with FedEx, a shipment dispatched on a Thursday that is to be delivered in “two business days” will arrive on the following Monday.

How much extra will it cost?
The cost is based on your shipping zip code and the number of cards you order.

Okay, I understand. How do I request expedited shipping?
In the details section of our order form, make a note that you would like expedited shipping. We’ll obtain a quote and e-mail you a separate invoice that you may pay by credit card.

I have a FedEx account, can you use my number?
Shipping charges cannot be billed to a third party.

For the most current production schedule, please read our Current Production Schedule.

Once we receive your order and payment, we can usually have a proof via e-mail within approximately 24 hours (M-F). If there are any changes, we will make them and repeat the proofing process.

We will have your cards in the mail 2-3 days after approval. If you have noted a special request we will notify you of any change to that timeline.

What if I don’t like how my photo looks in the design?

We’re happy to show you another proof with a new photo. Simply attach it to an e-mail to us. We will never complete your order without your written approval. If for any reason you decide you’d like to cancel your order after seeing your proof, you will receive a full refund.

Yes. Scrapless Press can print your address (return and mail to) on your envelopes. We usually use a font from the design you choose for your address printing. The return address is printed in the upper left corner on the front of the envelope for both situations.

Once you complete our the order form for the type of photo cards that you need, your browser will connect you to our secure payment server on PayPal. You do not need to be a member of PayPal to pay for your cards. Simply proceed through payment by using the “pay with credit card” link found on the left side of the payment page.

After completing the payment process, you will see the above confirmation page with a button that says “Return to Scrapless Press”. Clicking this button will take you back to our site where you can upload your photo. You’ll also find links to our Microsoft Excel file which you’ll need if you’ve chosen return and mail to addressing for your envelopes.

We can also accept your photos via e-mail. Please be sure to send the original, high resolution of your photo for best quality.

Yes. Scrapless Press can use photos from your Kodak Gallery, however you must be a Kodak Gallery Premiere Member in order to download high resolution photos from your gallery. Alternatively Kodak will allow you to purchase an archive CD of your photos.

Yes! We’re happy to send samples of our work, and they’re FREE.

Our samples are not design specific, but will give you a good idea of the quality you can expect from Scrapless Press. To get one, simply send us an e-mail with your name and address, along with a note telling us that you’d like a sample. We’ll get one in the mail to you.

MSN Hotmail and Windows Live e-mail users can send full-sized photos. Click Attach, and then click Files on the menu. If you click “attach” “photos” your pictures will be reduced in size so they are at most 600 pixels wide or tall, and can be more easily viewed online, but will not print the best they can.

Every Scrapless Press photo card design is completely editable. This means that we can change things around in any design to accommodate a thank you message. Thank you cards may be ordered at same time as birthday party invitations, or after the party.

To order photo thank you cards, simply choose the party invitation you’d like to base it off of from the Design pull down menu of our order form. You may enter the wording you’d like to use in the special instructions area provided, and we’ll create your proof based on your details.

If you are ordering birthday party invitations and thank you cards together, make sure your quantity reflects the two sets of cards. For example, if you need 20 invitations and 20 thank you cards, adjust your quantity to 40 and make note of how you’d like us to split the order in the special instructions area. It’s a good idea to order a few extra thank you cards for friends and family that were not able to attend but may have sent a gift by mail.

Typically a different photo is used for thank you cards. Please reply to your order confirmation e-mail to let us know which photo goes with which design.

Whether you’re ordering birth announcements, birthday party invitations, save the date cards or holiday cards we suggest you order a few extra for those who may have been left off of your list and to save as a keepsake. Also consider sending photo birthday party invitations to family and friends in other states even if you know they won’t attend just so they can see how much your little pirate, princess or fireman has grown.

Of course if you didn’t order enough the first time, you can always place a reorder. Just send us an e-mail with number of additional cards you will need. We’ll send you an invoice and get the extras in the mail to you.

AOL limits the size of e-mail you can send or receive to 16 megabytes (MB). This includes the message text, headers and the attachment combined. If the photos you are trying to send exceed a total of 16 MB, you will need to send the photos one at a time or in smaller groups of two or three.

There are two ways to send photos via e-mail using AOL. Attach File, or Insert Pictures.

Either method is fine, however if you choose Insert Pictures, please choose the Full quality option in the mail picture quality options window. You may refer to the links above for screen captures and more detailed help provided by America Online.